BCLC Lottery Retailer Training and Certification Registration

Step 1 - Register


Terms of Use Help

Terms of Use
Information on this web site (the “Site”) has been made available to the employees of British Columbia Lottery Corporation (“BCLC”), its Service Providers and Lottery Retailers within the Province of British Columbia (the “Site Users”) for the purpose of providing training and development opportunities to Site Users in support of their business operations. By continuing with the use of this web site you agree to the following terms and conditions:

  • You are legally entitled to access the Site;
  • You will only access the Site using your BCLC supplied personal identification and/or login credentials and will not access the Site on behalf of another person, or by using any other person’s identification and/or login credentials;
  • You will only use the Site for the purposes for which BCLC intended and provided for, and for no other purpose;
  • Unless specifically provided for, you will not obtain any assistance whatsoever in order to complete any portion of any training on the Site, including but not limited to exercises, tests, examinations and certification processes;
  • Your use of and activities on the Site may be monitored;
  • Any violation of any legal requirements, policy, procedure, guideline or practice (rules) related to use of the Site, that are either in effect now, or may become in effect in the future, may result in sanctions against you and/or your employer, which may include but are not limited to criminal and/or civil prosecution.
  • This Site is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • In no event or circumstance will BCLC, its officers, employees or agents, be liable, whether in contract, tort or any other principle of law, for any losses or damages of any nature, including without limitation, any damages for loss of profits, business interruption, loss of programs or other data, arising in any manner from:
    1. Your use of the Site, whether directly or through a hyperlinked site;
    2. The modification or discontinuance of the Site; or
    3. From any errors, omissions, inaccuracies, or any misleading or out-of-date information, whether contained in the Site or as received by you as the user of the Site, even if BCLC, its officers, employees or agents were aware or should have been aware that such loss or damage could occur.
  • The content of the Site is copyright protected and cannot be copied, distributed, reproduced, published, modified or exploited, in whole or in part, without the express written permission of BCLC. Certain names, words, titles, phrases, logos, icons, graphics or designs or other content in the pages of the BCLC web site are trade names or trademarks owned by BCLC or trade names or trademarks and/or the contents of any BCLC web site may be in violation of applicable federal or other law and could subject the copier to legal action.
  • For further information on relevant legal requirements, policies, procedures, guidelines or practices (rules), you may send your request to learnersupport@bclc.com.

Registration/Sign In Help
Read the steps below for information on how to complete the registration/sign in pages. If you experience difficulties call Lottery Support Hotline at 1-800-667-1649 or email RetailerFeedback@bclc.com

Step 1 – Register

First Name/Last Name:
Enter your first and last name exactly as it was submitted to the BCLC Retailer Database by your manager.
Ask your manager what name they submitted for you.
Name fields are NOT case sensitive.
Retailer Number:
This is the 4-digit number used to sign into your store’s primary lottery terminal.

Step 2 – Complete Your Registration

It is mandatory for BCLC to gather accurate retailer information to maintain the required BCLC Retailer Database.

Middle Initial:
If you do not have a middle initial check the box to indicate no middle initial.
If you have more than one middle name, input the initial of your first middle name.
Select Female or Male to best represent yourself
Date of Birth:
Select the Month, Day and Year you were born.
A valid and accessible email address is required as you will be sent your User ID and Password for your records.

Step 3 – Sign In

Once you have completed the registration, you must then sign into BCLC Learning to gain access to the lottery certification course.

User ID:
Your User ID will be generated.
A temporary password is generated and displayed on the screen.
When you sign in it will state the password has expired as it is for initial sign in only.
You will be prompted to change your password.
The password field is case sensitive – be sure to type capital letters where needed.

Once signed into BCLC Learning, identify the desired course and select ‘Start Course’.